Delivery-documents now available in foreign languages
Easy understanding
Delivery-documents now available in foreign languages
Since mid-february delivery-notes, invoices, credit-notes and cancellation documents are printed in Englisch and French language. The dutch language will follow later this year. "Our member companies in England and France were not able to properly read invoices and delivery-notes, as they were only available in the german language", notes Christian Pfeffer, Division Manager Europe. Due to this there was a great deal of information exchange. The same applies also for member companies in Italy and Scandinavia who can better understand the englisch language than the german one.
"As E/D/E understands itself as a European enterprise, the new solution is an important step towards better understanding in general and customer orientation" explains Christian Pfeffer the importance of the project.
In contrast to many suppliers with a high share of their sales in export markets, buying organisations were nearly only active in Germany. By taking up contact to foreign partners a change of attitude was inevitable. In order to comply with this need, E/D/E founded the independent division Europe for the professional sector of its activities. The main tasks are to cater for the contacts to foreign wholesale companies , suppliers and other buying-organisations as well as to expand these activities. In the last years the positive result became visible: the turnover with foreign partners amounted to more than 200 million Euros in the last year. Various catalogues in several languages have been published. With the introduction of documents in several languages E/D/E emphasizes again its demand to be the leading buying- and service organiszation in Europe.