Our services
for suppliersE/D/E has over 1,750,000 products from around 3,200 contract suppliers. Cooperation within the group creates valuable synergies in all areas of the company.
This brings you numerous advantages: less effort and costs as well as increasing customer numbers and sales. Together with our specialist retail partners, we reach a large number of customers from industry, trade and local authorities. For you and your products, this means direct access to a large market with excellent sales opportunities. Our retail partners also benefit from numerous value-added services, including efficient solutions in the areas of finances, logistics and digitalization.
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With our sales-oriented marketing concepts, we provide you with targeted support in expanding your market share and securing and increasing sales. As a contract supplier, you benefit from our strong sales structure within the association, which gives you direct access to a broad customer base. With customized marketing strategies, targeted sales promotion measures and optimal placement of your products, we create the best conditions for a sustainable increase in sales and long-term success.
Central payment
As one of the largest centralized settlement companies in Europe, E/D/E is the connecting element between the contract suppliers and the member companies. The aim of central payment is to ensure greater security combined with a timely flow of documents and data for both sides. Our electronic invoice processing offers simple digital processing. The process reduction leads to a cost effect in accounts receivable accounting.
E/D/E offers its contract suppliers additional security with del credere liability, i.e. the guarantee to be responsible for all deliveries of goods and services. We offer protection against insolvency challenges for regulated receivables at no additional cost and also 100% default protection. We have no incalculable cost increases in the event of a change in the risk situation.
Dr. Christoph Grote
Managing Director
Member management and supplier management tools,
personal protective equipment/technical trade,
centr. pricing, construction, Business NETZWERK
Sales channels
The E/D/E online ordering system offers suppliers an efficient and future-proof way to market their products digitally. Via the closed eLC order store, E/D/E distributors without a direct ERP connection can procure their items easily and around the clock (24/7).
Our SHOPcloud store platform serves as a digital sales infrastructure through which suppliers can make their products available centrally and efficiently to a broad network of distributors. The platform acts as a digital interface between suppliers and distributors and enables products to be made available for online retail quickly, clearly and in a standardized manner.
On our rapidly growing Toolineo e-commerce marketplace, you benefit from direct access via our members to customers from trade, industry and the quality-conscious private sector.
With MRO Connecting Solutions, suppliers benefit above all from the fact that they gain direct access to significantly more end customers and projects without having to bear their own acquisition, sales or implementation costs. Sales are secured and expanded.
Data and processes
E/D/E offers professional advice on the digitalization of key business processes. We analyze your digital maturity level and determine your individual requirements in order to make you fit for the future. We then identify the right digital services from E/D/E for your company and support you in integrating them into your system landscape. Together, we also check access to possible funding and support you with successful implementation.
Supplier data portal
The E/D/E supplier data portal optimally covers the requirements of the production connection trade and its product ranges. Extensive product information is therefore available even faster, more up-to-date and in better quality. Suppliers benefit from the ability to add new products, update data and improve their data quality in a structured manner at any time. In this way, they create the basis for feeding the ever-increasing number of digital sales channels with high-quality data. The supplier data is then automatically processed using AI and transferred to the systems of E/D/E and the members with as little loss of time as possible.
Data management
For suppliers, E/D/E offers a central service for the professional preparation and marketing of your product data. We collect, homogenize, structure and enrich your complete article data according to a uniform classification standard – checked and refined by experienced product experts.
For suppliers in the building services industry, the E/D/E Data Center Building Services is the central building block for professional, uniform and market-oriented data provision. It handles the complete preparation of your product data – from collection and enrichment to structuring according to an industry-specific classification standard.
The open system platform “Clearing Center” connects the various ERP systems of distributors and suppliers. This solution not only speeds up your transactions, but also significantly facilitates the exchange of data and information with your business partners.
Daniel Spitzer
Head of Digital Consulting and Project Management Team
Networking
We are the European provider of services and systems for B2B and continue to develop into an organizer and operator of networks for market-relevant supply systems for trade and industrial supply.
Industry meeting
The industry get-together is an annual communication platform of the German Ironmongers’ Purchasing Office (E/D/E) for members and contract suppliers. The aim is to bundle intensive discussions in a pleasant atmosphere over two event days. The trade fair concept is reversed: trading companies receive E/D/E contract suppliers in meeting booths to present their services undisturbed. The discussions take place every 30 minutes and serve to exchange innovations, make new contacts and maintain existing relationships.
MEET & CONNECT
Whether cross-industry exchange, partnership cooperation or strategic connections. The Meet & Connect format relies on the power of strong networks. Because only together can real innovation and sustainability be achieved. The concept includes small industry-specific trade fairs at which suppliers exhibit and are visited by members. However, other networking events that are not purely trade fairs or product exhibitions are also held under the Meet & Connect name.
logistics
Our logistics solutions offer efficient and reliable delivery processing, supported by modern technologies and a high storage capacity. Every day, we ship thousands of parcels to numerous European countries, ensuring flexible delivery options and fast delivery times. We focus on sustainability and optimized processes to minimize both costs and environmental impact.
Central warehouse
At the center is our central warehouse with access to over 500,000 items. More than 115,000 items are available immediately from over 73,000 square meters of warehouse space with 98 percent availability. Continuous expansion will further increase the current capacity of over 170,000 storage spaces here.
The E/D/E packaging machine improves the performance of our logistics, measures the necessary parcel sizes and thus saves packaging material, increases delivery reliability and prevents transport damage. Today, up to 5,000 parcels are packed in one day without any problems using the packaging machine. By using sustainable materials, using materials efficiently and reducing waste, we are environmentally friendly. Sustainability with an optimized carbon footprint is a high priority.
Storage services
We send up to 10,000 parcels a day from our central warehouse to 31 European countries, which equates to around 1.7 million parcels a year. We usually deliver to our members’ warehouses within 24 hours or directly to the end customer (48 hours within Europe). Single-item picking and last-minute ordering are examples of many other strong logistics services.
In addition, E/D/E is well positioned with a building services warehouse with access to 120,000 items. The floor area of our hazardous goods warehouse is 3,200 m² and the pallet rack for hazardous substances has a storage capacity of over 6,000 pallet spaces. The technical highlight of the tried-and-tested eLC is the high-performance automated small parts warehouse (AKL), which offers storage capacity for up to 71,500 containers across twelve aisles.
Entrepreneurial support
Our contract suppliers benefit from comprehensive business support that offers them valuable advantages in their day-to-day business. This includes numerous tailor-made services, such as our professional financial service, which provides you with financial security and flexibility. In addition, our ACADEMY is available to you with a wide range of training and further education courses to continuously expand your specialist knowledge. Our service is complemented by the marketing portal, which offers you a wide range of creative and effective advertising measures – everything from a single source to optimally position your company on the market and drive it forward.
Financial services
ETRIS BANK understands the requirements of SMEs like no other. In addition to international central payment, we offer further financial services on our digital platform to protect your entrepreneurial freedom of action. For example, factoring is ideal for hedging liquidity and risk for companies. As an accredited partner of NRW.Bank, we also help you to benefit quickly and easily from all of NRW.Bank’s development programs.
Balance sheet analyses, succession advice or the financing of expansion measures round off our range of services. As a corporate bank with a full banking license and a wholly owned E/D/E subsidiary, ETRIS BANK offers maximum security. Our highly efficient, digital banking processes not only offer fast and convenient processing, but also give you a valuable information advantage: about your market, about the opportunities it offers you – and therefore about the future of your company.
ACADEMY
With our E/D/E AKADEMIE, we offer customized further training opportunities for B2B: for the strategic development of your company or tailored to individual career plans. Our service portfolio stands for qualification with industry depth. The E/D/E AKADEMIE provides you with a sophisticated qualification system in various formats.
Targeted, temporary support or long-term funding – E/D/E AKADEMIE offers a wide range of industry-specific training opportunities. Training or e-learning programs are available for short-term knowledge requirements, while colleges are available for long-term skills development and academic qualifications for performance-oriented junior staff. Consulting is needed to combine the individual internal and external components into a coherent strategy. And this is part of the E/D/E AKADEMIE’s service mandate. In short, a place where experts from the B2B come together to learn from and with each other, exchange ideas and open up new perspectives together.
Business Benefits
We put you and your company at the center of our attention so that we can offer you a wide range of services at exclusive conditions.
Our service framework agreements help you to optimize your processes and focus on the essentials.
Thanks to our long-standing partnerships and our strong negotiating skills, we can achieve significant benefits for you. You can rely on us to always provide you with first-class services at the best price.
Huda Rifaie
Team Leader Members Administration / Framework Agreement
B2B Future LAB + Camp
We are actively shaping the future in the B2B FUTURE LAB, where members work with us to develop solutions and new business models based on pioneering technologies. The resulting products are made available for use by all interested distributors and suppliers.
The B2B FUTURE CAMP deals with topics with a digital focus, provides food for thought, breaks new ground and activates fresh ideas. The B2B FUTURE CAMP is an initiative of E/D/E as a platform for the sustainability of exchange and contact between young talents and managers in the industrial B2B/industrial B2B sector. Young professionals and managers from E/D/E members and E/D/E suppliers are welcome to join the network. Participants get to know the sector, build up valuable contacts and support each other.
Prewave
By working with Prewave, E/D/E offers its distributors and suppliers an AI-based solution that significantly reduces the administrative burden on the one hand and ensures compliance with the legal requirements associated with the LkSG with greater ease on the other.
Supplier and product group management
Supplier/product group management focuses on designing tailor-made product ranges for E/D/E members on the basis of systematic market analyses. By focusing on sector-specific product groups and suppliers, specialist and sector know-how remains firmly anchored in E/D/E and is constantly being developed further.
Fixed contact person
All supplier issues are clearly in one hand in the form of one-to-one responsibility. The supplier manager bundles the various requirements of the tools, personal protective equipment + technical trade, operating and building technology, fittings and building services areas and ensures holistic solutions as part of the E/D/E service portfolio. The corresponding processing within the new organizational structure is coordinated responsibly from the beginning until successful implementation.
Our comprehensive range of services with profitable concepts, high-profile specialist retail and private label ranges, combined with intensive sales support, make us a strong partner for retailers.
Tailor-made range of services
By establishing a differentiated supplier and product group management system, we are pursuing the goal of offering tailor-made services for the different requirements and characteristics of our suppliers. The supplier and product group manager bundles the different requirements of the suppliers and ensures holistic solutions as part of the E/D/E service portfolio.
